Welcome to CUBEVOX, THINK UNIQUE- BE UNIQUE
CUBEVOX is a full-service mobile website and mobile marketing company specializing in providing innovative, engaging, ROI-focused and cost-effective mobile communication programs.
CUBEVOX’s passion for delivering strategic, creative and targeted mobile marketing and client’s customer communications engagement is complimented by a group of in-house experts with significant mobile marketing experience. Our focus on ROI, mobile usability and our overall strategic approach to providing measurable mobile responses are our primary benefits to satisfy our client needs
The mission of Cubevox Mobile Service function is to always convey a passion for the customer and to consistently deliver the best service experience.
Our Vision Statement
Delivering Customer Satisfaction is about providing timely, responsive service with integrity, simplicity and a passion for excellence while meeting or exceeding the customer’s expectations
Statement of Work
Cubevox activity are provided by our Cubevox Employee that enhances the ability of a customer to realize the full potential value of our service , thereby leading to Customer Satisfaction and Customer Returns
Customer Service Principles
Recognize the importance of all customers and the role every Cubevox employee plays in influencing the customer's perceptions. While impacting these perceptions, be professional, reliable, credible, responsive and friendly. Communicate promptly and honestly and via the customers’ choice of medium. Try to be brief and clear. Be a voice for the customer. When rules and policies don’t make sense to our customer, challenge the way to Cubevox does business and seek opportunities for improvement. When a problem arises, which is inevitable, view the problem as an opportunity to improve. Solving problems will enable us to raise the quality of our products and services. Listen well, be responsive and demonstrate a sense of urgency. Understand that how something is said has a significant influence on how it is received. Under promise and over deliver. Strive to make it easy for the customer to do business with Cubevox to ensure that Cree remains its preferred supplier.